Boston Biologicals Inc.

Return and Replacement Policy
A return authorization is required for all materials returned to us. Please contact the Customer Service Department 1-781-235-1021 to receive authorization information. In order to receive credit for products ordered, material must returned to Boston Biologicals within 25 days following date of customer receipt of order.

Restocking Fee:
Boston Biologicals will charge a 25% restocking fee for any returned products. Buyer is responsible for all shipping costs.

Shipping
All shipments are F.O.B. Massachusetts. All orders received and processed by 3 PM (EST) for delivery to most U.S. and Canadian destinations will be shipped the same day for overnight delivery. Freight and handling charges are prepaid and added to the invoice.

Warranties
Boston Biologicals warrants that its products shall conform to the minimum specifications set forth in its catalog and technical data sheets which accompany each order. THIS WARRANTY IS EXCLUSIVE AND WE MAKE NO OTHER WARRANTY EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. Boston Biologicals warranties made in connection with the sale of product shall not be effective if Boston Biologicals has determined in its sole discretion, that BUYER has misused the products in any manner, has failed to use the products in accordance with industry standards and practices, or has failed to use the products in accordance with instructions, if any, furnished by Boston Biologicals.

Boston Biologicals’ sole and exclusive liability and Buyer’s exclusive remedy with respect to products proved to Boston Biologicals satisfaction to be defective or nonconforming shall be replacement of such products without charge or refund of the purchase price, in Boston Biologicals sole discretion, upon return of such products in accordance with Boston Biologicals instructions.

BOSTON BIOLGICALS SHALL NOT IN ANY EVENT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES OF ANY KIND RESULTING FROM ANY USE OR FAILURE OF THE PRODUCTS, EVEN IF BOSTON BIOLOGICALS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE INCLUDING, WITHOUT LIMITATION, LIABILITY FOR THE LOSS OF USE, LOSS OF WORK IN PROGRESS, DOWN TIME, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS, LOSS OF PRODUCTS OF BUYER OR OTHER USE OR ANY LIABILITY OF BUYER TO A THIRD PARTY ON ACCOUNT OF SUCH LOSS, OR FOR ANY LABOR OR ANY OTHER EXPENSE, DAMAGE OR LOSS OCCASIONED BY SUCH PRODUCT INCLUDING PERSONAL INJURY OR PROPERTY DAMAGE UNLESS SUCH PERSONAL INJURY OR PROPERTY DAMAGE IS CAUSED BY BOSTON BIOLOGICALS GROSS NEGLIGENCE.

Boston Biologicals products are intended for laboratory research use only. Product may not be used for human use, in vitro diagnostic use, in foods, drugs, or cosmetics for humans or in animals.